Dental Care

Dental Care

Dental Care

For more than 70 years, our dental experts at Johns Hopkins Aramco Healthcare (JHAH) have been helping families receive high-quality dental care, and establishing national dental standards of excellence within the Kingdom of Saudi Arabia.

General Dentistry & Dental Hygiene

General Dentistry & Dental Hygiene

Routine exams, X-rays, cleaning and preventive care that support healthy teeth and gums while helping maintain long-term oral wellbeing.
Routine exams, X-rays, cleaning and preventive care that support healthy teeth and gums while helping maintain long-term oral wellbeing.
Children’s Dental Treatment

Children’s Dental Treatment

Preventive checkups, cavity management, pain-free options and tailored treatments that support children’s oral health needs at every stage.
Preventive checkups, cavity management, pain-free options and tailored treatments that support children’s oral health needs at every stage.
Orthodontics

Orthodontics

Braces, aligners and bite correction that improve tooth alignment, enhance balance and support proper oral function for all age groups.
Braces, aligners and bite correction that improve tooth alignment, enhance balance and support proper oral function for all age groups.
Prosthodontics

Prosthodontics

Crowns, bridges, dentures and implants designed to replace missing or damaged teeth and restore appearance, comfort and daily function.
Crowns, bridges, dentures and implants designed to replace missing or damaged teeth and restore appearance, comfort and daily function.
Endodontics

Endodontics

Root canal therapy and related care that relieve pain, address infection and preserve natural teeth using precise diagnostic and treatment methods.
Root canal therapy and related care that relieve pain, address infection and preserve natural teeth using precise diagnostic and treatment methods.
Periodontics

Periodontics

Care for gum disease, bone loss and recession through targeted periodontal therapies that protect the tissues supporting your teeth.
Care for gum disease, bone loss and recession through targeted periodontal therapies that protect the tissues supporting your teeth.
TMJ & Sleep Apnea Clinic

TMJ & Sleep Apnea Clinic

Evaluation and tailored care for jaw pain, clicking, headaches and grinding to improve comfort and support better jaw movement.
Evaluation and tailored care for jaw pain, clicking, headaches and grinding to improve comfort and support better jaw movement.
Oral & Maxillofacial Surgery

Oral & Maxillofacial Surgery

Surgical care for wisdom teeth, implants, trauma, jaw alignment and facial concerns to restore oral and facial health safely.
Surgical care for wisdom teeth, implants, trauma, jaw alignment and facial concerns to restore oral and facial health safely.

Pre-Care Requirements

Every dental visit/procedure has an associated fee. Please feel free to ask about the costs for your specific appointment.

Access to Dental Services

Access to Dental Services

  • Please call 800-305-4444 for an appointment.

  • Appointments can be scheduled through MyChart for first time checkups and virtual emergency screening.

  • Walk-in services:

    • Dhahran: Sunday to Thursday from 7 a.m. to 3 p.m.

    • Ras Tanura, Al-Hasa and Abqaiq: Sunday to Thursday from 7 - 9 a.m.

You will be screened and seen by a doctor based on availability.

Emergency Dental Care

Emergency Dental Care

During regular working hours:

  • Appointments can be scheduled through MyChart for virtual emergency screening.

  • Walk-in services in Dhahran: Sunday to Thursday from 7 a.m. to 3 p.m.

  • Walk-in services in Ras Tanura, Al-Hasa and Abqaiq: Sunday to Thursday from 7 - 9 a.m.

  • You will be screened and seen by a doctor based on availability.

Outside regular working hours:

  • Patients who need an emergency dental appointment should go to Emergency Care, who will follow on-call assessment criteria.

Attending the Appointment

Attending the Appointment

  • One parent, or guardian, may accompany a child to their appointment.

  • Patients are requested not to bring companions to their appointments unless the patient requires assistance.

  • Companions may not enter the treatment room.

  • All patients, family members, and JHAH staff entering JHAH will be screened. This consists of:

    • Applying hand sanitizer

    • Wearing a mask

    • Answering questions related to travel history

    • Being assessed for symptoms

    • A temperature check with an infra-red non-contact thermometer.

On your first visit to our General Dentistry Clinic, our dental radiology experts will take some X-rays of your teeth. Your dentist will then take your blood pressure and review your medical history, answering any concerns you have regarding your teeth. They will then carefully examine your teeth and gums. We will walk you through and agree on a treatment plan, which will include the number of visits needed, any cosmetic treatment, any specialist referrals and treatment cost. We will answer any questions you may still have.

After your dental visit, we can arrange your next appointment with your dentist, dental hygienist and/or dental specialist.

Visiting your dental therapist is an important part of improving your oral and overall health. Our therapists work collaboratively as part of your dental team, to follow your dentist’s recommended treatment plan. During your visit, you can expect:

  • A medical review and assessment of the condition of your teeth, mouth and gums

  • Removal of plaque or tartar from your teeth

  • Guidance on brushing and flossing

  • Teeth polish and fluoride treatment

  • Your back teeth may be coated with a sealant to help prevent decay

  • Discussion of ongoing care or referral for further treatment

If you are experiencing tooth or gum pain, it's crucial to schedule an appointment with a dentist or endodontist as soon as possible. Our dental professionals will evaluate your specific situation and determine the most effective course of action to relieve your pain and restore your oral health.

A root canal may be necessary if there is inflammation or infection in the roots of a tooth. Root canal treatment involves an endodontist carefully removing the infected pulp inside the tooth, cleaning, disinfecting, and shaping the root canals, and then placing a filling to seal the space. This procedure can save your tooth and alleviate pain.

In addition to root canals, our endodontists may recommend fitting a crown to your tooth or performing other treatments to prevent extractions and protect your tooth from future harm. Trust our expert team to provide the best dental care and ensure the long-term health of your teeth and gums.

If your dentist has recommended oral surgery, you can expect high-quality care from our expert teams.

On your first visit, we recommend you arrive 10-15 minutes early for check-in with our front desk. This first visit will last around 30 minutes, and begin with a general health check-up with a registered nurse (blood pressure, heart rate, temperature, weight and height measurements), who will also talk through your personal information and health history.

You will then meet the surgeon assigned to your case, who will discuss the reasons for surgery and your treatment plan, perform a clinical examination, and discuss your X-ray findings. We want you to be as comfortable as possible with our treatment, so be sure to ask any questions you may have.

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Orthodontic treatment can give you a beautiful smile that will boost your self-confidence, or eliminate difficulties when you bite and chew food. If you or your child exhibit one or more of the following symptoms, come and see us for an orthodontic assessment:

  • Early or late loss of baby teeth

  • Breathing through your mouth rather than nose

  • Crowded or blocked-out teeth

  • Jaws that protrude or make noises when moving

  • Teeth that stick out

  • Teeth that don’t meet properly when the mouth is closed

  • Facial imbalance or asymmetry

  • Grinding or clenching of teeth

  • Inability to comfortably close lips

To enable us to tackle the root cause of a problem, we recommend that you arrange an appointment at the earliest opportunity. Children should ideally be treated no later than the age of seven, before their face and jaws have finished growing. However, orthodontic treatment is not just for children. Healthy teeth can be moved at any age and a large number of our orthodontic patients are adults.

If you want to straighten or better align your teeth, there are a number of choices, including traditional metal braces and clear aligners. Orthodontic treatment usually takes between two and three years, and once ‘active’ treatment is complete, you may be given a retainer to keep your teeth in their new positions.

We are passionate about the dental health of children, and from your child’s first visit we put parent and child at the heart of our care.

We recommend that you begin your visits when your child is less than 12 months old, providing a vital early start in your child’s journey to good dental health.

Download our guide: My Child’s First Dental Visit

During this first visit, your pediatric dentist will assess your child’s general health, evaluate any risks of dental disease, review good oral health habits, and create an evidence-based treatment plan – all while helping build your child’s confidence in the clinic and team.

We aim to build up a positive dental experience for you and your child with every visit. On an ongoing basis, we will talk through with you what to expect at each stage of your child’s development to provide the best possible preventive care. In the event that your child needs to have a cavity filled, we can provide various treatments and types of anesthesia to make them as comfortable as possible.

Periodontics is an area of dentistry concerned with the structures surrounding the teeth, including the gums and supporting bones. If you are missing a tooth, for example, our periodontal clinic will perform surgery to insert a new root into the relevant area, ready for the top part of the tooth to be fixed.

Your regular dentist will usually refer you for a periodontal appointment. Before carrying out any work, one of our specialists will discuss your dental history with you, as well as performing an intraoral examination and an X-ray.

We use the latest technology to help reduce treatment time and give you the best possible service:

  • Ceramic crowns can be fitted in one day – a major leap forward from the previous multiple visits over three weeks – using ‘CEREC’, the latest digital dentistry technology

  • Digital impressions can be made with a camera, enabling the impression to be sent online to our top laboratory, in order to produce the ‘Invisalign’ clear aligner

  • All X-rays are digital, enabling dentists to review and share the image with you in minutes, while you are still in the treatment chair

Smile Brighter with our Special Dental Offers

We believe a healthy smile is key to your overall wellbeing. We are pleased introduce our Smile Brighter promotion to offer you exclusive deals to prioritize your oral health.

Smile & Save Today External link

Integration Dental Services into MyChart

Integration Dental Services into MyChart

JHAH-registered patients can now use MyChart to view, cancel and reschedule dental appointments; message their dental provider; view after visit summaries; and complete dental questionnaires.
The integration of JHAH Dental Services into MyChart means you will have seamless access anytime and anywhere to all of your JHAH medical and dental healthcare needs.

How to Manage the Appointment

How to Manage the Appointment

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  • Call the Centralized Contact Center

  • Visit the Dental Clinic front desk

  • Use MyChart to view, cancel and reschedule dental appointments

Cancellations can be made up to 24 hours before your appointment.

  • Call the Centralized Contact Center

  • Visit the Dental Clinic front desk

  • Use MyChart to view, cancel and reschedule dental appointments

Cancellations can be made up to 24 hours before your appointment.

Changing your Dentist

Changing your Dentist

If you wish to change your dentist, please visit the Dental Clinic front desk to complete the request form.
If you wish to change your dentist, please visit the Dental Clinic front desk to complete the request form.
Dental Billing

Dental Billing

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For inquiries related to dental invoicing, payment methods, payment plans, refund authorization, and departure clearance, call our Business Center on +966-13-870-3388 Sunday to Thursday or send your dental billing inquiry to us.

For inquiries related to dental invoicing, payment methods, payment plans, refund authorization, and departure clearance, call our Business Center on +966-13-870-3388 Sunday to Thursday or send your dental billing inquiry to us.