Patient Relations
Patient Relations
Our multilingual Patient Relations team is here to talk with you about:
Addressing any concerns you may have with your care at JHAH
Choosing or changing your Primary Care Physician
Recognizing a staff member who has “gone the extra mile” in caring for you, or addressing something you feel we could have done better
Requesting adjustments to JHAH services to meet the needs of persons with disabilities or special needs
Visit the Patient Relation office
Find out about our opening hours at Visit Us. For urgent requests, while you are in the hospital, ask the nearest charge nurse.
Dhahran: Emergency Services | Surgicare, behind reception | Gastrointestinal clinic area | Building 61, in front of OBGYN clinic | Primary Care - see map
Al-Hasa Health Center, Outpatient Clinics reception area - see map
Abqaiq Health Center - Administration Office
Ras Tanura Health Center - building 2, ground floor
Privacy & Patient Rights
Learn how Johns Hopkins Aramco Healthcare protects your privacy and upholds your rights as a patient.
Shukran at JHAH
Welcome to “Shukran” platform! This platform has been designed for you to express your appreciation to our dedicated JHAH staff, who has accompanied you throughout your hospital journey. Your appreciation of our staff tells us that we have exerted an effort to meet your valued expectations, which helps us improve our services.