Case Studies

Case Studies

Case Studies

We are curating a series of case studies that showcase various initiatives within the CSP, each highlighting the challenges addressed, the project mobilization process, the benefits delivered, and the lessons learned. Several case studies have already been published on our website, with more to be added in the future.

Who Will Benefit from These Case Studies?

These case studies target a broad spectrum of readers, including:

  • Patients and Families: Gain insights into the improvements being made to enhance your healthcare experience at JHAH.

  • Healthcare Professionals: Discover innovative approaches and practical solutions that can be applied in clinical settings.

  • Hospital Leaders and Administrators: Learn about successful strategies and projects that can inspire change in your own organizations.

  • Policy Makers and Regulators: Understand the latest advancements and evidence-based practices in healthcare to inform policy decisions.

  • Researchers and Academics: Explore real-world applications and outcomes that can contribute to further studies.

  • Public and Community Members: Stay informed about the latest trends and initiatives in healthcare that impact our communities.

Stay engaged! Return to this page frequently as we continue to add new and insightful case studies.

Horizon Scan

See how JHAH identifies and adopts cutting-edge healthcare innovations to enhance patient care and services.

(PDF 1.26 MB)

Endoscopy

See how JHAH reduced endoscopy waiting times from months to weeks, enhancing efficiency and patient satisfaction.

(PDF 1.16 MB)

Operating Rooms

Explore how JHAH improved surgical access, increasing operating room productivity and reducing patient wait times.

(PDF 1.17 MB)

Adult Primary Care Access (Dhahran)

Explore how JHAH optimized primary care services by increasing capacity, extending hours, and improving patient scheduling.

(PDF 1.12 MB)

Adult Primary Care Access (Ras Tanura)

Discover how JHAH’s Ras Tanura facility enhanced access by increasing scheduled appointments and reducing unplanned visits.

(PDF 0.91 MB)

Referrals

Explore how JHAH optimized 26 referral pathways, enhancing efficiency, standardizing processes, and significantly reducing inappropriate specialty care referrals.

(PDF 1.03 MB)

Cath Lab

Learn how JHAH’s Cath Lab tackled bed shortages, increased capacity, and introduced new procedures to improve patient care and meet growing cardiovascular demands.

(PDF 1.26 MB)

Urgent Care

Discover how JHAH improved emergency care by introducing an Urgent Care Unit to reduce wait times and enhance care for non-critical patients.

(PDF 1.42 MB)

Physician Establishment

See how JHAH applied the WISN model to strategically reshape its physician workforce, ensuring efficient staffing and improved patient care.

(PDF 0.96 MB)

Program Management

Discover JHAH’s strategic management of its Clinical Services Plan, driving innovation and delivering high-quality healthcare across the Kingdom.

(PDF 1.47 MB)

Hospital At Home

Discover how JHAH implemented the Hospital at Home program to deliver hospital-level care to patients in the comfort of their own homes, freeing up hospital capacity, enhancing recovery, and improving patient satisfaction.

(PDF 1.08 MB)

Super October

Explore how JHAH achieved a record-breaking 1,252 OR procedures in a single month through innovative processes and strong team engagement, while maintaining high quality standards and patient satisfaction scores.

(PDF 2.10 MB)

Healthcare Marketing

See how JHAH leverages strategic marketing and multi-channel engagement to enhance patient communication and drive healthcare transformation.

(PDF 2.11 MB)

Telehealth

See how JHAH’s 24/7 telehealth service improves access to primary care, reduces emergency visits, and enhances patient convenience.

(PDF 1.18 MB)

Physician Leadership Development

Discover how JHAH is equipping physicians with essential leadership skills to drive transformation and deliver high-quality patient care.

(PDF 1.36 MB)

Musculoskeletal Services

Explore how JHAH is advancing MSK care through outcome tracking, specialist training, and innovation to improve mobility and patient outcomes.

(PDF 1.51 MB)

Risk Management

See how JHAH integrates risk management into clinical transformation, enabling safe, effective, and patient-centered healthcare delivery.

(PDF 1.51 MB)

Extended Hospital Outpatient Hours

See how JHAH improved access and reduced waiting times by extending outpatient clinic hours across key hospital services.

(PDF 1.28 MB)

Mid-Term Review

Review how JHAH assessed the progress of its Clinical Services Plan, identifying key successes, challenges, and priorities for the next phase.

(PDF 1.90 MB)