About Us

About Us

Johns Hopkins Aramco Healthcare – Our history

For many years, Johns Hopkins Medicine – a globally respected academic health body – and Saudi Aramco – one of the world’s largest energy companies – have led the way in our respective fields. So when, in 2013, we joined forces to create a brand-new health service for Saudi Aramco employees and their dependents – expanding on the capabilities of the company’s long-established medical facilities – we knew an exciting future was in store.

As well as offering a comprehensive range of inpatient and outpatient services at our various clinics, we are dedicated to overcoming the health challenges faced by the communities we serve, organizing regular outreach events to encourage more beneficial lifestyle choices.

We now look forward to the next stage of our journey. Inspired by our combined commitment to grow and learn, we are confident that JHAH will continue to deliver outstanding healthcare for many generations to come.

Our Commitment to Integrity

At JHAH, our commitment to excellence goes beyond providing world-class healthcare. We are dedicated to upholding the highest standards of ethics and compliance in everything we do. These principles are not just guidelines but are deeply embedded in our culture, driving our mission to deliver care with integrity and respect. Explore how our ethical values shape our approach to healthcare and business. Learn more about our Ethics and Compliance.

Healthcare quality and performance

Johns Hopkins Aramco Healthcare (JHAH) has established an enviable reputation as a world-class healthcare provider, with leading technologies and treatments that enhance the lives of families across the Kingdom of Saudi Arabia.

Vision
Vision

We strive to be a healthcare system that is a regional leader in patient and family experience, clinical outcomes and the advancement of health professions.

Mission
Mission

We enhance the health and wellbeing of the people we care for in an environment of quality, growth and learning.

Values
Values

Safety | Citizenship & Integrity | Collegiality & Respect | Excellence & Discovery | Leadership & Accountability | Diversity & Inclusion

History Timeline

Explore JHAH’s key milestones and growth through our History Timeline.

Watch our History Video

First clinic in the region opened and T.C Alexander, M.D., hired in Dhahran as the first physician

Anti-malaria campaign begins in collaboration with the Saudi Public Health Department

Start of the Aramco medical department

Ras Tanura Refinery opens, followed by the opening of the Ras Tanura Clinic

Opening of Aramco operated clinics, infirmaries, a pharmacy and a hospital (205 total bed capacity)

Nurse training programs begin and graduates begin earning nursing diplomas

Aramco Medical Department and Harvard School of Public Health partner to study trachoma

Aramco builds a 263-bed hospital in Dhahran and 32-bed hospitals in Abqaiq and Ras Tanura, becoming the first hospital in the kingdom and second in the world to be accredited by the U.S.-based Joint Commission

Aramco Medical Department hires its first industrial hygienist

Aramco Medical Department hires its first occupational health physician

Aramco Medical Department hires its first professional Saudi woman employee, Najat Al-Husseini, as a health educator

Saudi Aramco Medical Services Organization (SAMSO) Laboratory is accredited by the American Association of Blood Banks (AABB)

Saudi Aramco places the first Saudi national students in top U.S. medical schools

Inception of the Nursing Outreach program to Ministry of Health hospitals

Saudi Aramco’s medical laboratories are accredited by the College of American Pathologists (CAP) for the first time

SAMSO commenced a crisis preparedness plan in response to the emerging Severe Acute Respiratory Syndrome (SARS)

A new open magnet Magnetic Resonance Imaging (MRI) scanner – second at SAMSO – is installed

SAMSO starts conducting multidisciplinary ICU rounds to enhance patient care for critical cases

Introduction of Picture Archiving and Computing System (PACS) – SAMSO goes filmless

SAMSO establishes the Staff Clinic and the Executive Health Clinic for Saudi Aramco executives

SAMSO holds an extensive multidisciplinary diabetes awareness campaign

SAMSO pharmacists Receive two Innovation Awards for the "Patient waiting time tracking system" & "Plasma screen to show prescription process & patient waiting times"

SAMSO renovates the Surgical & Medical ICU & the step down wards

SAMSO introduces its first Single-photon emission computed tomography machine

SAMSO manages the H1N1 flu outbreak and activates a crisis response plan involving training and education to employees and managing the influx of patients treated during the outbreak

Introduction of the first 3D Tomosynthesis mammography unit at SAMSO – using a diagnostic breast imaging tool for early detection of breast cancer

SAMSO leads the efforts in managing the Middle East respiratory syndrome-related coronavirus (MERS-COV) outbreak nationally and internationally

SAMSO launches the SurgiCare program to provide patient and family-centric care, renovating the existing Day Surgery reception area and facilities

SAMSO prepares a crisis response plan for the emerging Ebola Virus Disease

Launch of Johns Hopkins Aramco Healthcare Company (JHAH), the only health system outside of the U.S. to feature the Johns Hopkins name

JHAH legally assumes responsibility for providing care to Saudi Aramco healthcare beneficiaries, around 355,000 beneficiary

The Health Risk Assessment Survey begins JHAH’s journey to a population health model and issues the first annual Health Risk Assessment Survey (HRA)

First JHAH international patient safety conference held in collaboration with the Johns Hopkins Armstrong Institute for Patient Safety and Quality and the King Fahad Specialist Hospital in Dammam

SAMSO’s infectious Disease Consultant, Dr. Jaffar Tawfiq, represented Saudi Arabia as an expert on an international health mission to South Korea to support in managing and advising on the MERS-COV outbreak there

JHAH launches the kingdom’s first doctorate of nursing practice program

First patient satisfaction survey, which tracks patients' experience monthly across JHAH

Launch of the robotic surgery program for the JHAH Urology department, the first surgeries in the kingdom to use the latest Da Vinci Robotic Surgical System

Opening of the new Al-Hasa Emergency Room and fast track facility (urgent care)

JHAH commences an enhanced endovascular surgery program introducing a new minimally invasive technique called an endovascular aortic repair

JHAH extends the 2016 job offers to its seconded Saudi Aramco employees

Integration of two advanced robotic medication dispensing systems in JHAH’s pharmacy. The first in the Gulf region and only the second to offer an advanced robotic medication system outside of the U.S.

Saudi Commission for Health Specialties accredits JHAH’s pathology, pharmacy, emergency, anesthesia and family medicine services as training centers

Inauguration of a state-of-the-art Emergency Medical Services (EMS) in ‘Udhailiyah and doubling the capacity of the previous service from seven to 14 beds, and with an expansion of the old site which served the community for more than 40 years

JHAH launches its physician directory on www.JHAH.com

JHAH launched its medical residency program and welcomed its first medical residents

Opening of Primary Care Suite 6

JHAH performs first Bone Marrow Transplant and becomes the second Eastern Province hospital to perform bone marrow transplants

The Saudi Commission for Health Specialties (SCFHS) accredits JHAH as an Adult Oncology Fellowship Training Center

JHAH launches Cornea Surgery program

JHAH launches its Cardiac Surgery Program with multiple surgeries

JHAH’s Al-Hasa Health Center Primary Care and selected specialty services commenced operation in a newly refurbished facility

JHAH has become one of the first hospitals in the kingdom to make specially trained, experienced nursing staff available for a call-in service offering healthcare advice

JHAH introduces the largest mobile blood drive donation unit in the Eastern Province

JHAH receives accreditations from both the Saudi Central Board for Accreditation of Healthcare Institutions (CBAHI) and the Joint Commission International (JCI)

JHAH launches the electronic health record system, Epic, including its online patient portal, MyChart

JHAH’s pilot diabetes program ‘Tawazon’ launches

Overhaul of dental treatment rooms with advanced chairs that include a camera and visual display

JHAH and Saudi Cancer Foundation co-host 11th Annual ‘Best of Saudi Oncology’ Conference

Re-launch of JHAH.com to provide bi-lingual round the clock information about our services and more about our medical innovations and tips for family health and wellbeing

The Surgical Review Corporation accredits JHAH as a Center of Excellence in Metabolic & Bariatric Surgery

JHAH conducts its first Descemet Membrane Endothelial Keratoplasty (DMEK)

JHAH becomes the first hospital in Saudi Arabia to perform a robotic-assisted hysterectomy using fluorescent dye

JHAH conducts its first Transcatheter Aortic Valve Replacement

JHAH introduces the state of the art automated drug dispensing Omnicell cabinets, which allow medications to be stored and dispensed near the point of care, ensuring that our patients receive their medication doses in a safe and timely manner.

Saudi doctors in the JHAH Family Medicine Residency Program rank first in the Kingdom exam scores for the second consecutive year

JHAH provides the first Case Manager training in the Kingdom for 75 nurses from MOH and private hospitals

JHAH held its 5th annual Multidisciplinary conference on ‘The Art of Motion’ which concluded with more than 500 attendees from around the world

JHAH Pharmacy Wins Patient Safety Award 2019

JHAH Navigation App – MyWay went live for Primary Care in Dhahran

Epic’s ‘Rover’ – a mobile app for clinicians went live which allows clinicians to access and enter patient information into the electronic medical record from the patient’s bedside

JHAH Breast Imaging Department reveals 3Dimensions™️, a new technology that offers a more comfortable mammography for patients

JHAH receives the 2020 Mowa’amah Gold Certification for Workplace Development for Persons with Disabilities, the first hospital in the Eastern Province, and the third healthcare organization in the kingdom, to receive Mowa’amah ‘Gold’ certification by the Ministry of Labor and Social Development

First Stereotactic Radiosurgery in the Eastern Province is performed at JHAH

JHAH establishes the “Emerging Infectious Diseases Taskforce” in response to the COVID-19 pandemic, designated multiple quarantine facilities with a total capacity of 770 rooms, increased the isolation rooms by 400% & tripled the negative pressure ICU rooms

JHAH establishes blood transfusion services at Al-Mowasat Hospital for JHAH oncology/hematology, offers chemotherapy & provides analgesics for palliative care to patients residing in Qatif during the initial lockdown

JHAH starts Telemedicine program through telephone visits and using MyChart in response to the COVID-19 pandemic

JHAH starts the Medication Home Delivery program in response to COVID-19 outbreak delivering medication to patients who are 60 years or older and cancer patients

JHAH becomes one of the first non-government hospitals to earn the Ministry of Health certification for in-house COVID-19 PCR testing

JHAH prepares remote medication pickup locations in response to COVID-19 outbreak for outpatient and chemotherapy medications

JHAH becomes the largest organization in the Middle East awarded gold certification for excellence in Person-Centered Care by Planetree International

The Saudi Commission for Health Specialties (SCHS) accredits Johns Hopkins Aramco Healthcare in Dhahran as a training center for occupational medicine in the joint program of the Saudi Fellowship for Preventive Medicine of Public Health in Al-Hasa Health

JHAH receives the 2020 LEWAS Corporate Excellence Award in recognition of its efforts in excelling at initiatives to encourage, advance, hire, and retain female employees through inclusive hiring and development practices, as well as developing and implementing innovative diversity and inclusion programs

JHAH unveils new technology to relieve ‘scanxiety’, to provide the best level of safety and comfort to our patients

JHAH was successfully reaccredited by the Saudi Central Board for Accreditation of Healthcare Institutions

JHAH receives Gold Medal accreditation from the Joint Commission International, one of the most prestigious healthcare accreditation bodies

JHAH is accredited by Emergency Care Research Institute for excellence in biomedical and clinical engineering services

Planetree International awards JHAH Gold Certification for excellence in Person-Centered Care

JHAH Launches the COVID-19 Vaccination Program for employees, retirees and their dependents

JHAH is the first in the GCC to achieve Epic’s highest honor roll level ‘Summa Cum Laude’ for commitment to excellence

JHAH receives Non-Invasive Cardiovascular-Echocardiography Accreditation by the widely respected Intersocietal Accreditation Commission (IAC)

Dr. Jaffar Al-Tawfiq (JHAH’s COVID-19 incident Commander) appointed as Adjunct Professor of Medicine at Indiana University School of Medicine

An enhancement to the JHAH Eye Bank introduces production of Autologous Serum Eye Drops using patients own blood

JHAH performs 1,000 total knee replacement surgeries with 0% infection rate

Proximie technology, allowing physicians to digitally ‘scrub in’ any operating room or catheter lab from anywhere in the world, goes live at JHAH

Johns Hopkins Aramco Healthcare retains the Golden Mowaamah certification, and received the highest Mowaamah achieved score to date

Johns Hopkins Aramco Healthcare’s Al-Hasa Health Center achieves Central Board for Accreditation with a 96% compliance score. This achievement reflects JHAH’s continuous commitment to providing safe and quality patient care

JHAH is the first-ever non-US Epic group to achieve Honor Roll at the Summa Cum Laude level twice in a row

Expansion of the pharmacy medication delivery program to include eligible patients residing in (Qatif, Safwa, Saihat, Khobar, Abqaiq…) as a part of JHAH’s continuous effort to enhance and personalize patient and family experience

U.S.-based Newsweek Magazine ranks JHAH as one of the top 29 hospitals in the kingdom for quality and performance, reflecting JHAH’s ongoing commitment to providing world-class medical care.

JHAH's Laboratory Department implements the Good Laboratory Practice (GLP) Automation line, an innovative solution which automatizes and centralizes the workflow and improve the productivity for more than 50 highly specialized tests, imporoving staff work safety by minimizing exposure to the samples and human intervention.

Accreditations

We choose to share our accreditation status to help patients identify us as a healthcare provider that has met rigorous standards for delivering quality.

Joint Commission International  (JCI)

Joint Commission International (JCI)

Saudi Central Board of Accreditation of Healthcare Institutions (CBAHI)

Saudi Central Board of Accreditation of Healthcare Institutions (CBAHI)

Planetree

Planetree

Ministry of Human Resources and Social Development - Muwaamah Program

Ministry of Human Resources and Social Development - Muwaamah Program

American Association of Blood Banks (AABB)

American Association of Blood Banks (AABB)

Medical Laboratories by the College of American Pathologist (CAP)

Medical Laboratories by the College of American Pathologist (CAP)

Saudi Food & Drug Authority

Saudi Food & Drug Authority

Health Information Management Systems Society (HIMSS)

Health Information Management Systems Society (HIMSS)

Saudi Commission for Health

Saudi Commission for Health

Intersocietal Accreditation Commission (IAC)

Intersocietal Accreditation Commission (IAC)

American College of Cardiology

American College of Cardiology

Our Leadership

Our Leadership

Our experienced team guides the organization with integrity and vision to uphold high standards and deliver exceptional healthcare services.

Distinguished Certifications

SRC, Excellence in safety, efficacy & efficiency

2020

SRC, Excellence in safety, efficacy & efficiency

Epic honor roll, summa cum laude

2023

Epic honor roll, summa cum laude

CIPS, chartered institute od procurement & supply

2024

CIPS, chartered institute od procurement & supply

Gold Stars

2024

Gold Stars

ISSA CIMS

2025

ISSA CIMS

ISO 45001:2018

2025

ISO 45001:2018

ISO 41001 Facility Management System Certification

2025

ISO 41001 Facility Management System Certification

ISO Quality Management System 9001:2015

2025

ISO Quality Management System 9001:2015

Executive Summary Reports

Executive Summary Reports

The Executive Summary Report demonstrates our commitment to clinical, experiential and service excellence, and operational efficiency. We do this by sharing our performance and progress toward our goals with our patients and the public.